How Zoomcar is ensuring safety of customers from Covid-19?

How Zoomcar is ensuring safety of customers from Covid-19?

The outbreak of COVID-19 resulting in a global pandemic is certainly unfortunate. While everyone is advised to observe proper precautions, stay indoors, observe social distancing, and maintain proper personal hygiene, Zoomcar has been coming up with provisions to better take care of their customers. In times of lockdown, mobility is certainly challenged. However, through its fleet of over 10,000 cars, Zoomcar is ensuring that mobility-as-a-service is available for anyone who needs it. Furthermore, as India’s largest and fastest-growing self-drive service provider, Zoomcar is also gearing up to ensure the optimum safety of customers after the lockdown is lifted.

Access to clean and sanitized cars

Car rentals carry a lesser risk of infections than other modes of public transportation. Furthermore, Zoomcar is ensuring that patrons of the brand remain safeguarded from the risks. To that measure, the team is inspecting each car. At a time of inspection, every Zoomcar is completely sanitized and cleaned with tissues, including the keys, steering wheel, gears, front and back door handles, and pocket door hand rest.

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Keyless entry to Zoomcar

Zoomcar has adopted cutting-edge technologies such as IoT to ensure seamless access to cars without the use of keys. Users opting for Zoomcar can unlock it using the app to find sanitized and clean keys placed within. This further reduces the risks of spreading the virus.

Training the employees

On-ground employees are essential for the operations of Zoomcar. However, in these times of crisis, Zoomcar has been quick to train the staff in maintaining personal hygiene, the sole chief weapon in the fight against the Corona-storm. The company has conducted extensive sessions with the employees and fleet operators on standard recommendations for preventing the infection; this includes properly washing hands with soap for 20 seconds before and after inspecting the vehicle or a pickup or drop, covering mouth and nose when coughing and sneezing, avoiding close contact with anyone showing symptoms of respiratory illnesses such as coughing and sneezing, etc.

Offering shared yet personal mobility solutions

In the times of a pandemic, users are expected to be cautious and avoid public transportation. However, not everyone has the wherewithal to own a car. To that measure, Zoomcar is helping customers with completely personal albeit shared mobility solutions through car subscriptions. Now at nominal prices, users can simply subscribe to a car for a duration varying from 3 months to a year or more. Zoomcar further expects a significant increase in long-duration bookings for intra city use cases. The company plans to introduce better pricing for its cars and ensure accessibility to its mobility-as-a-service offering for the masses.

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