One of the first questions you might ask while listing your car is: Is it safe?
The answer is a reassuring yes — thanks to a combination of strong verification processes, robust damage protection, real-time monitoring, and clear policies designed to protect hosts.
Zoomcar ensures that only verified, responsible users get access to your vehicle. Every guest undergoes a thorough KYC verification and selfie authentication process. Vehicles are equipped with GPS tracking to monitor real-time location and usage, helping detect any misuse instantly.
Zoomcar offers comprehensive damage protection policies for hosts. In case of accidents during a booking, all repairs are covered by Zoomcar under its accident coverage policy or with India’s largest insurance provider ICICI damage protection (available in select cities).
Hosts must report any damage within 24 hours of booking completion through the app’s checklist to avail coverage. Routine servicing like oil changes or brake replacements remains the host’s responsibility.
In rare cases of theft or unauthorized use, Zoomcar fully assists in filing an FIR and completing legal formalities. Compensation is provided based on the car’s insured declared value (IDV) after a complete investigation.
Zoomcar ensures timely payments to its partners. Hosts earn 60% of each booking amount, and payments are credited to the registered bank account within 24 hours of booking completion. A weekly settlement every Tuesday covers any outstanding amounts.
If any issue arises during or after a booking, Hosts have access to an SOS option to connect to our support team via the app chatbot for immediate assistance, including help in retrieving the car safely. They can also request a call.
While hosting any vehicle involves a degree of trust, Zoomcar’s robust protection systems significantly minimize risks. With verified guests, real-time monitoring, damage coverage, theft protection, and guaranteed payments, hosting your car on Zoomcar is designed to be safe, secure, and rewarding.Ready to become a Host? Download the Zoomcar app today and start earning from your car — safely!
©2025 Zoomcar Terms Privacy Cookie preferences